Your Questions, Answered

We’re not just consultants; we’re active CARF surveyors and former providers. We’ve walked in your shoes, from frontline care to executive decision-making. That means we understand the standards from both sides and know how to make them work and integrate them into your world.  CARF does not have to be a bad word!

Not at all. We work with small nonprofits, multi-site systems, and everything in between… behavioral health, medical rehabilitation, opioid treatment, employment services, child and youth services, aging services, foster and residential programs, and shelters to name a few.
If you need help, BRB is ready to help you now - no matter where you’re starting.

Both. Some organizations just need survey prep and polish. Others want help building systems and training staff so they can keep things running smoothly year after year. We’ll meet you where you are and help you get where you want to be.  BRB is your partner as long as you want us - short term or long term.

We’re collaborators, not here to take over. We’ll do as much of the work as you prefer, from general reviews to policy development, but we’ll make sure your team stays engaged every step of the way. Why? Because it’s important that your staff understand the standards and the process, not just “check the boxes.”

Everything we do is tailored to your organization, especially in clinical areas, so you end up with systems that actually work for you, not generic templates that gather dust after survey day.

Both. We offer teleconferencing, virtual consultations, and hybrid options to keep things flexible (and cost-effective).  We often do mock surveys or targeted in-person support when a hands-on presence adds value. We’re careful to make sure our time (and your budget) is used wisely.

No judgment here. We help organizations address recommendations (yes, including those 90-day QIPs), recover from past challenges, and rebuild confidence. We know where to start… and how to help YOU move forward. 

More time is always better, but we understand real life happens. We can do last-minute triage when needed, or start months in advance to support a strategic and integrated approach for the entire team. BRB will make it work.

BRB has a 100% success rate with organizations we support through their survey process. But more than that, our clients leave with systems and tools that can sustain ongoing success long after the survey team is gone.

Everywhere! Our consultants are based across the United States, and we work almost entirely remotely. That means we can support organizations no matter where you’re located,  without adding unnecessary travel costs.

Yes! We’ve supported clients across the U.S. and internationally, including Asia and the Middle East. Whether you’re across town or across the world, BRB understands the standards and can support your organization.

It depends on what you need and where you are in the process.

• Are you just beginning accreditation?

• Looking for a tune-up before your next survey?

• Or do you need full-scale support and hands-on help?

We tailor our services for your size and budget, even for very small organizations. You only pay for the time we spend with you,  whether that’s consultation, reviewing/editing documents, or working through specific activities you request. We’ll help you build a plan that fits your needs and your resources.

No, you’ll get our whole team. Each of us has specific expertise- clinical operations, workforce development, performance improvement, accreditation prep, and more. You’ll work with the right experts for each area, but we collaborate behind the scenes so you benefit from the collective experience and ideas of our entire team.